QMS has a large and diverse customer base, ranging from individual clinics and hospitals, to clinic and hospital groups, to "mini-chains" and two of the four major chains. More than 2,000 dialysis facilities use QMS solutions.

We asked some of the organizations we work with to describe the benefits they have gained. Here is what they had to say:

As the first FOCUS 2000 installation in New York in 2000, we faced daunting challenges both in building custom Medicaid templates unique to New York and in staff training in managing a full-featured billing and AR management package operating on a Windows platform.

QMS brought to bear all the technical and training assets necessary to work through our requirements. The result is a major improvement in cash flow and unparalleled reporting capability for senior management. Throughout a rapid expansion in centers and treatment volume during the past 4 years, FOCUS 2000 has leveraged AR staff efficiency and driven down our per-treatment overhead.

Edward J. Dowling, Jr.
President
Atlantic Dialysis Management Services, LLC

From a technical architecture perspective, we like that QMS is built upon industry standard tools and products. We enjoy a positive working relationship with all of our software vendors, and QMS is no exception. QMS has worked with RCG to enhance Focus 2000 to make our job of managing AR easier.

David Maloney
Senior Vice President & Chief Information Officer
Renal Care Group

Billing: It used to take us three weeks from the end of the month to process and send claims. Since we converted to Focus 2000, all claims are processed and sent electronically in less than four business days from the end of the month. This increased speed of claims processing significantly improved cash flow by allowing staff to spend less effort on processing last month's claims and more time on solving problematic accounts.

Reporting: Focus 2000 eliminated nearly all contractual estimates since the system automatically adjusts the claims. The ability to sort and filter the data in multiple ways allows management to identify and prioritize staff collection efforts.

Michael O'Connell
Director of Finance and Treasurer
Dialysis Centers of Dayton, LLC

IDSI has utilized QMS billing software for almost twenty years, due to the fact that the programs are designed specifically for the dialysis industry. Focus 2000 offers a user-friendly billing package that provides an effective way to manage our A/R, while providing flexibility in report and claim template capabilities. This has been an important feature as we have expanded over the years.

We are especially excited to interface Focus 2000 with QMS' new clinical management system, QCS. This will allow for an even more thorough collection of charges and avoid any discrepancies between the billing and treatment records.

Jessica Jones
Vice President of Patient Accounts
Innovative Dialysis Services, Inc.